Setting up EHF invoicing for customers

  • Updated

EHF lets you send invoices and credit notes electronically to business customers in Norway and Sweden over the Peppol network, instead of emailing a PDF. TRAEDE builds the e-invoice and transmits it through TRAEDE's e-invoicing partner, Duett.

Before you start

  • EHF must be enabled for your brand by TRAEDE first. If the toggle below isn't visible on a customer, contact TRAEDE support and let them know you wish to start using EHF invoicing.
  • The customer's country must be set to Norway or Sweden.
  • Have the customer's organization number ready, or a VAT number — TRAEDE can convert a VAT number into an organization number.

Setting it up on the customer

  1. Open the customer's profile.
  2. Go to the Master data tab.
  3. Find the Billing card.
  4. Turn on Send invoices using EHF.
  5. In the Organization Number field that appears, enter the customer's organization number.
  6. Click Save.

What triggers a send

Sending happens automatically when an invoice or credit note is booked. There's no separate button to send it — booking queues the transmission.

Requirements for a successful send

A send fails if any of these aren't in place:

Requirement Why it matters
Customer has an organization number This is the recipient's Peppol address. Without it, TRAEDE can't route the document.
Invoice has a bank account number Invoices without one are rejected.
Seller and buyer both have a name and address Required on every EHF document.
The invoicing entity has an invoice address registered Applies if your brand has multiple legal entities — each one needs its own invoice address.
Invoice total matches the sum of the lines Only a small rounding tolerance is allowed.

Checking delivery status

Each send is tracked in the Document Exchange log with one of these statuses:

  • New — queued, not yet picked up.
  • In process queue — being transmitted.
  • Processed — delivered successfully.
  • Error or Abandoned — something went wrong.

Open an entry to see the log and download the invoice that was sent.

EHF vs EAN

EHF and EAN are two different electronic-invoicing standards for two different markets, but they share the same toggle location on the customer. TRAEDE picks automatically: Norway/Sweden customers with an EHF agreement go out as EHF over Peppol/Duett; customers set up with an EAN/GLN number — typically Danish, via e-conomic — go out as EAN. Only one ever applies to a given document.

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