Introduction

This article explains how to install the Shopify integration in TRAEDE and how to add additional Shopify stores to your connection. This is the first step before enabling product, order, and inventory synchronization. In this guide, we walk through installing the app, connecting a store, configuring webhooks, and assigning the correct B2C customer settings.

This guide is useful for all TRAEDE users who need to connect one or multiple Shopify stores.

How to install Shopify and add new stores

Step 1: Install the Shopify app in TRAEDE

If the Shopify app is not yet installed:

1. Go to the App store in TRAEDE.

2. Find the Shopify app.

3. Click Install.

Before connecting any stores, make sure all synchronization settings are turned off:

• Import orders into TRAEDE → OFF

• Sync products → OFF

• Synchronize inventory → OFF

This prevents unwanted data synchronization before setup is complete.

Step 2: Add a new Shopify store

1. In your browser, open the Shopify store you want to connect and log in.

   • You must be logged in for permissions to work.

2. Copy the store URL from your browser.

3. In TRAEDE, paste the URL into the Add shop field.

4. Remove /admin from the URL.
   Your final URL must be:
   https://yourstore.myshopify.com

5. Select the currency for the store.

6. Click Add shop.

You will be redirected to Shopify to approve the TRAEDE connection.

7. Click Install unlisted app.

8. When you see a green confirmation bar in TRAEDE, the store has been added.

Refresh the page—your new store will now appear in the list.

Step 3: Install the order webhook

Next, install the webhook used for transferring orders into TRAEDE.

1. In the Shopify app settings, locate your newly added store.

2. In the Order webhook column, click Install.

You do not need to install:

• Pass fulfillment webhook

• Pass return webhook

unless you are using Shopify Plus.
If you have multiple Shopify stores, only install these additional webhooks for stores running Shopify Plus.

Step 4: Assign a B2C customer card

All Shopify orders must be booked on a specific B2C customer in TRAEDE.

To set this up:

1. Create or select a TRAEDE customer card that will hold all Shopify B2C orders.

2. Go to the Master data tab of the customer.

3. Activate Customize B2C.

4. Return to the Shopify app settings.

5. Select the B2C customer in the Default B2C customer dropdown.

Common setups:

• One global B2C customer for all Shopify stores

• One B2C customer per store (for example: Danish store, EU store, US store)

To assign a dedicated customer for a specific store:

1. Click Edit on the store.

2. Choose a custom B2C customer.

3. Click Save.

If no specific customer is selected for a store, TRAEDE uses the default B2C customer.

Step 5: Set payment term and drop (optional but recommended)

Below the B2C customer settings, configure:

• Payment term → Recommended: Prepayment (Prepaid)

• Drop (optional)

  • If you want B2C orders included in drop-based reporting, select a drop such as Stock.

Step 6: Select the B2C user for automation logs

Choose a user (typically a system user such as demo.brandname@traede.com) under:

• B2C user

All automatic Shopify interactions will be logged under this user.

Recommended: Select your TRAEDE demo/brand user.

Step 7: Activate “Update edited orders (beta)”

We recommend enabling:

• Update edited orders (beta)

This ensures TRAEDE can update Shopify orders after edits.

Step 8: Save your settings

Scroll down and click Save.

Your Shopify store is now installed and ready for further configuration.
In the next steps (covered in separate guides), you can begin enabling:

• Product synchronization

• Inventory synchronization

• Order import automation