Introduction

By following these steps, you can efficiently send order confirmations in Traede, ensuring clear communication with your customers and accurate order processing.

Steps to Send an Order Confirmation

1. Accessing the Order Management Section:

   • Navigate to "Sales" > "B2B".
   • Select the order for which you want to send a confirmation.
     
     

2. Generating the Order Confirmation:

   • Click on the "Send Order Confirmation" button within the order details.
     
     

3. Customizing the Confirmation Message:

   • Customize the email template if necessary, adding any additional information or personalized messages for the customer, or else just use the default settings.
   • Click "Send" to dispatch the order confirmation to the customer.