Introduction
This guide details how to effectively use comments within the Order Management module in Traede.
A comment is something that is attached to an order, and that the customer can see as well. Therefore a comment can be added to an order both by the customer and the brand.
Steps to Use Comments in Order
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Accessing the Order Management Section:
- Navigate to "Sales".
- Select the specific order you wish to add a comment to.
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Adding a Comment to an Order:
- Click on the "Comments" tab.
- Type your comment in the provided text box. Make sure to include all necessary details for clarity.
- Click the checkmark ✓ to save the comment.