Support & Contact
Here you will find our support hours and information on how to best get in touch with Traede Support.
Contact Us
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📞 Phone – Urgent enquiries +45 71 99 00 66 Call us for urgent issues that require immediate assistance. |
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✉️ Email – General support We will respond to your enquiry as soon as possible within opening hours. |
Guidelines for Reaching Out to Traede Support
When contacting the Traede Customer Success team with an issue or question, please make sure to include the following information to help us assist you as quickly as possible:
- Brand name – Which brand the issue relates to
- Numbers – Relevant reference numbers, such as an order number
- Issue description – A clear explanation of what the problem is or what you need help with
- Screenshots – Any screenshots that can help illustrate the issue
The more context you provide upfront, the faster we can help you.
Opening Hours
| Day | Hours |
| Monday | 09:00 – 16:00 |
| Tuesday | 09:00 – 16:00 |
| Wednesday | 09:00 – 16:00 |
| Thursday | 09:00 – 16:00 |
| Friday | 09:00 – 15:00 |