New and improved

🔁 New Return Portal update

We’ve released a new exchange flow for the Return Portal, now available for Shopify users.

In this version, exchanges create a new order in Shopify instead of editing the existing one. This unlocks several new options:

• Customers can exchange for more expensive items, enabling upselling. Customers are redirected to a payment window to pay any price difference
• Brands can now charge shipping fees on exchange orders
• If the exchange is for a cheaper item, the refund is handled automatically

📧 Return portal emails now show QR codes directly in the email

Emails from the Return Portal that include a return label and QR code for paperless returns now display the QR code directly in the email body.

Currently, this applies to brands using Shipmondo as their return shipping method.

This change makes it much easier for end customers to find and scan the QR code, rather than searching for it in attached PDF files.

📬 New settings page: Notifications & Contacts

A new Notifications & Contacts page has been added, letting you define who should be contacted internally in different scenarios.

Current options:

• Document exchange – Add overrides for specific integrations (for example, Person A for Shopify and Person B for WMS).
• Return portal – Replace the default brand email with a Return Portal contact for cases like missing labels or failed label generation.

This gives you full control over who receives important notifications.

🎁 New field for gift card bonus amount in e-conomic settings

A new field has been added in e-conomic settings for the Gift Card Bonus Amount item number.

This is used when an extra value is added on top of a gift card (for example, a refund with a bonus).

If you see this error:

“Missing Gift cards bonus amount item number in e-conomic settings in TRAEDE”

it means a product ID for the bonus amount is missing. Create the product in e-conomic, then fill in the field in TRAEDE.

This update ensures credit notes with gift card bonuses no longer fail when syncing to e-conomic.

📥 New email alert for EDI order imports

Brands using Magasin or NemEDI will now receive an email notification every time EDI orders are imported into TRAEDE.

• Enabled by default for all brands
• Customizable like other email types
• If multiple orders are imported at once, they’ll be grouped into one email per import

This helps make sure you never miss incoming EDI orders that need handling.

💳 Improved Quickpay payment IDs

Quickpay payment IDs now include TRAEDE’s internal payment ID in addition to the prepayment number or webshop session ID.

For example, what was previously SO-1845-1 will now appear as SO-1845-1-37571.

This helps distinguish between multiple payments created for the same prepayment, ensuring clearer tracking and fewer mix-ups.

🚫 Improved auto-block rules for customers

The auto block rules introduced in December have been upgraded with a new auto-blocked status and the ability to automatically unblock customers again.

This update helps automate customer management — for example, blocking accounts that haven’t paid within a set time or amount and unblocking them once payment is received.

🔢 Auto-generate item numbers from a template

You can now auto-generate item numbers in TRAEDE using a template.

This makes it much easier to create new products. SKU generation is not yet supported, but it’s likely the next step.

📦 Option to hide POs in replenishment alerts

You can now choose to turn off purchase orders in replenishment alerts, giving you a cleaner overview focused only on current stock levels.

🧾 Booked credit notes now show only credited lines

Booked credit notes will now display only the credited lines, instead of showing all lines from the original invoice.

This makes credit notes clearer and easier to read.

🚚 Shipment creation now shows only unshipped lines

When creating a shipment, TRAEDE will now display only the order lines that haven’t been shipped yet.

If you want to see all lines, you can still do so by clicking the Show shipped lines button.

📍 Default location now set automatically on sales orders

When creating a sales order, TRAEDE will now automatically set the default location if the order matches an existing inventory location rule.

This saves time and reduces errors when handling orders across multiple locations.

📦 Ongoing shipments now correctly divided into colli

We’ve improved how Ongoing shipments are handled in TRAEDE. Shipments are now divided into colli, so you can clearly see which colli contain which items.

📊 Customer and supplier info added to inventory change export

The inventory change export now includes both customer/supplier name and number, giving you clearer insight into where each change comes from.

💰 Clearer totals on prepayment documents

Totals on prepayment documents now clearly show both the order amount and the prepayment amount, making it easier to see what has been paid and what remains.

🌳 “Fulfillment tree” in sales orders now shows more info

The “fulfillment tree” inside sales orders now displays shipments and invoices for all orders when doing consolidated shipments.

📅 You can now type dates directly in date pickers

Date pickers in TRAEDE now let you manually type dates instead of only selecting them.

Supported formats include:

2025-10-01, 01/10/2025, and 01-10-2025.