In Traede you are able to create backend user. 

Here you have two options. 

1. Employee
   1. An Employee user type is usually an in-house/internal user, that should have partially- or full access to your TRAEDE account. 
   2. An Employee user type would be combined with the user role: Administrator or an alternative user role (NOT Agent) if one have been created - See explainer article here:  for creating new user role. 
      
      
2. Agent
   1. An Agent user type is internal or external sales person that should have a limited access to your TRAEDE account
   2. An Agent user type should be paired with the user role: Agent
   3. NOTE: Agent user types only have access to customers they are attached to as agent.